Run a Lodge Like a Pro - Without Years of Trial and Error
This course has been co-created by two passionate industry professionals who know firsthand that managing a lodge is a hugely rewarding task, but it's not always an easy one.
From managing guest requests, handling staff conflict, and understanding the inner workings of reservations and marketing - this course covers it all.
What you will walk away with
Learn From the Best
Get real-world insights from professionals who’ve lived and breathed lodge life, and want to help you do the same.
Build Job-Ready Skills
From guest service to operations, you’ll learn practical tools to step confidently into a lodge management role.
Master the Day-to-Day Essentials
You’ll build the skills needed to keep a lodge running smoothly, no guesswork needed.
Imagine Yourself Running a Lodge With Confidence
Whether it’s welcoming guests, leading a team, or handling daily operations - this course gives you the skills to step into lodge life fully prepared.
Who is this for?
Everything you need
The Lodge Management Course comes with a full resource library that grows alongside you. Job descriptions for nearly every role in a lodge. SOPs across multiple departments. Operational checklists for rooms, deep cleans, maintenance, and inspections. Guest experience tools, from hosting checklists and turndown ideas to complaint handling guides and guest profile sheets. A comprehensive HR section covering onboarding, exit interviews, disciplinary formats, performance reviews, salary guidance, and more. Finance and admin tools, marketing and agent relations resources, Food & Beverage references, it's all in there. And because this course was built by people who are still working in lodges right now, the resources are not generic templates pulled from a textbook. They are the actual documents we use, refined over years of real operational experience, and handed directly to you.Â
Download the full Course Curriculum to learn more.
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